Osborne First Aid & CPR Courses
Provide First Aid HLTAID011

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Provide First Aid HLTAID011

Monday, May 25

9:30am to 1:30pm

4hrs Face-to-Face Learning & Assessment + Online Learning

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Provide First Aid HLTAID011

Thursday, June 4

9:30am to 1:30pm

4hrs Face-to-Face Learning & Assessment + Online Learning

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Provide First Aid HLTAID011

Wednesday, June 10

9:30am to 1:30pm

4hrs Face-to-Face Learning & Assessment + Online Learning

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Provide First Aid HLTAID011

Thursday, June 18

9:30am to 1:30pm

4hrs Face-to-Face Learning & Assessment + Online Learning

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Provide First Aid HLTAID011

Monday, June 22

9:30am to 1:30pm

4hrs Face-to-Face Learning & Assessment + Online Learning

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Provide First Aid HLTAID011

Monday, June 29

9:30am to 1:30pm

4hrs Face-to-Face Learning & Assessment + Online Learning

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Provide First Aid HLTAID011

Tuesday, July 7

9:30am to 1:30pm

4hrs Face-to-Face Learning & Assessment + Online Learning

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Provide First Aid HLTAID011

Wednesday, July 15

9:30am to 1:30pm

4hrs Face-to-Face Learning & Assessment + Online Learning

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Provide First Aid HLTAID011

Monday, July 20

9:30am to 1:30pm

4hrs Face-to-Face Learning & Assessment + Online Learning

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Provide First Aid HLTAID011

Monday, July 27

9:30am to 1:30pm

4hrs Face-to-Face Learning & Assessment + Online Learning

Frequently Asked Questions

What knowledge does HLTAID011 Provide First Aid cover?

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HLTAID011 covers nationally recognised first aid knowledge aligned to ARC guidelines, workplace procedures, legal considerations, infection control, CPR technique for adults, children and infants, AED use and the recognition and management of common illnesses and injuries.

Which ARC guidelines apply to HLTAID011?

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ARC guidelines inform CPR technique, AED use, recovery positioning, choking management and overall first aid decision-making to ensure current, evidence-based care.

What other first aid guidelines are referenced?

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The unit references current first aid guidelines from Australian national peak clinical bodies to support best-practice management for specific conditions.

How do I identify hazards and minimise risk?

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Apply a scene survey before approaching: check for traffic, electricity, sharps, fire, violence and environmental risks; use DRSABCD and controls like PPE, isolation and safe patient handling.

What infection control procedures are required?

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Use standard precautions: hand hygiene, gloves, mask, eye protection, resuscitation barrier devices; manage sharps safely and clean/disinfect equipment after use.

How do I stay current with first aid skills?

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Maintain currency through regular training: CPR annually and full first aid renewal typically every 3 years, plus workplace drills and refreshers.

What are first aid codes of practice?

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They are state/territory documents that set practical guidance for first aid in workplaces—covering training, kits, facilities and procedures.

Which workplace procedures are relevant to first aid?

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Emergency response plans, incident reporting, kit maintenance, infection control, PPE, communication and handover procedures should be followed.

What should be in a first aid kit?

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Typical contents include gloves, resuscitation mask, dressings, bandages, roller and triangular bandages, saline, antiseptic, adhesive tape, splinter forceps, scissors, thermal blanket and a notepad/pen.

What is duty of care in first aid?

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Provide reasonable care within your training, avoid negligence, and act in the casualty’s best interests while keeping yourself and others safe.

Why must I know my limitations?

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Act within the scope of your training; call for help early and refer to advanced care when needed to avoid causing harm.

How does consent work in first aid?

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Gain consent from conscious adults; for unconscious casualties, consent is implied. For children, seek a guardian’s consent when available.

What about privacy and confidentiality?

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Protect personal information, share only with those who need to know (e.g., emergency services) and store reports securely per policy.

How can rescuers manage stress after an incident?

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Use debriefs, peer support, EAP services and self-care strategies; escalate to professional support if needed.

How do airway position and posture affect breathing?

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Use head-tilt chin-lift for adults/children (neutral for infants). Place unconscious breathing casualties in the recovery position to protect the airway.

When should CPR be stopped?

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Stop when the casualty shows signs of life, you are relieved by a professional, an AED advises otherwise, the scene becomes unsafe, or you are physically unable to continue.

What is the correct use of an AED?

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Turn it on, follow voice prompts, attach pads to a bare chest, stand clear while analysing/shocking, and resume compressions immediately as directed.

What AED safety and maintenance is required?

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Regularly check pads and battery expiry, perform self-tests per manufacturer instructions and store the AED accessible and ready for use.

What is the chain of survival?

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A series of critical steps—early recognition and call for help, early CPR, early defibrillation and advanced care—that greatly improve survival from cardiac arrest.

How do I contact emergency services quickly?

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Dial 000, use speakerphone for hands-free communication, provide location details and follow dispatcher instructions. Consider Emergency+ app for GPS coordinates.

How do I recognise unconsciousness and abnormal breathing?

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Check for response, open the airway and look, listen and feel for normal breathing; agonal gasps are not normal breathing—start CPR.

What are the CPR rates, ratios and depths?

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Provide compressions at 100–120 per minute, 30:2 compression-to-ventilation ratio, depth of one-third of chest: adults ~5–6 cm, children ~5 cm, infants ~4 cm.

Where do I place my hands for chest compressions?

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Centre of the chest on the lower half of the sternum; use two hands for adults, one or two for children depending on size, and two fingers for infants.

What anatomy differences affect CPR across ages?

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Airway positioning, compression technique and ventilation volumes vary between adults, children and infants—follow ARC age-specific guidance.

How do I manage an allergic reaction versus anaphylaxis?

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Mild reactions may need antihistamines and observation. Anaphylaxis requires immediate adrenaline auto-injector use, call 000 and close monitoring per action plan.

What is first aid for asthma?

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Help the casualty sit comfortably, use a reliever inhaler with spacer as directed, monitor breathing and call 000 if symptoms persist, worsen or are severe.

How do I control bleeding?

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Apply firm direct pressure, use dressings, elevate if appropriate and monitor for shock. Escalate for life-threatening bleeding and follow workplace protocols.

What is correct first aid for burns?

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Cool the burn with cool running water for 20 minutes, remove tight items, do not use ice or creams, and cover with a non-stick dressing.

How is chest pain managed in first aid?

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Stop activity, rest in a comfortable position, call 000 and follow ARC guidance and workplace protocols while monitoring breathing and responsiveness.

What are the steps for choking first aid?

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Give back blows and chest thrusts per ARC guidance, monitor continually and seek medical review after resolution; adapt techniques for infants.

How do I assist someone with diabetes?

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If the person is conscious and able to swallow, give a fast-acting glucose source for suspected hypoglycaemia and monitor; call 000 if uncertain or no improvement.

What are first aid priorities for drowning?

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Ensure rescuer safety, call 000, commence CPR if unresponsive and not breathing normally, and manage for hypothermia after rescue.

How is envenomation treated?

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Use Pressure Immobilisation Technique where indicated, apply local measures as appropriate for other stings, keep the casualty still and arrange urgent medical help.

What is first aid for eye injuries?

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Flush chemical exposures with copious water, shield embedded objects without removing them and seek urgent medical care.

How do I manage fractures, dislocations, sprains and strains?

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Immobilise the area, use slings/splints as needed, apply RICE principles for soft tissue injuries and monitor neurovascular status.

What should I do for suspected head, neck or spinal injury?

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Stabilise the head and neck, avoid unnecessary movement, call 000 and monitor airway and breathing until help arrives.

How is hypothermia managed?

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Move to a warm environment, remove wet clothing, insulate with blankets and warm gradually; call 000 for moderate to severe cases.

How is hyperthermia managed?

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Rest in shade or a cool place, cool with water/fans/ice packs to neck/armpits/groin, give fluids if conscious and call 000 if heatstroke is suspected.

What is the first aid for minor wounds?

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Clean with saline or clean water, apply an appropriate dressing and monitor for signs of infection.

How do I stop a nosebleed?

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Sit the person forward, pinch the soft part of the nose for 10 minutes and avoid blowing or picking; seek care if bleeding persists.

What should I do in a poisoning emergency?

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Do not induce vomiting; call the Poisons Information Centre on 13 11 26 or 000 if life-threatening and follow instructions.

How do I help someone having a seizure?

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Protect from injury, time the seizure, place in recovery position afterward and call 000 if it lasts over 5 minutes, repeats or it is the first known seizure.

How is shock recognised and treated?

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Look for pale, cool skin, rapid pulse and dizziness; lay the person flat (if appropriate), keep warm, manage bleeding and call 000.

What is the first aid for sharps injuries?

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Wash the area with soap and water, encourage gentle bleeding, report the incident and seek medical assessment per workplace protocol.

How do I recognise and respond to stroke?

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Use FAST: Face droop, Arm weakness, Speech difficulty, Time to call 000—act quickly for best outcomes.